The New Restaurant KPI: Getting Customers to Come Back
Repeat visits deserve more attention, since they show whether a brand is building a dependable base or only temporary demand. Toast's Regulars Report 2026 found that about 7% of guests could generate up to half of order volume at analysed businesses. The approach has implications for cafés, QSRs and casual dining.
Summary by QSR Wire India. The full story is on the publisher's site.